Check delivery without generating a chain of expired codes.
Check the destination
Confirm that the address shown in your account or recovery flow is the one you can access. Check Spam, Junk, filters and mailbox storage.
Use the current request
Wait for the resend option offered by the page. If you request another code, follow the validity instructions for the newest message; do not mix codes from different attempts.
If delivery still fails
Record which action triggered the message and when. If you no longer control the registered mailbox, tell support; an email change or recovery may require review.
Never forward a one-time code or recovery link to another person.
What to send support
The action, approximate request time and timezone, whether other TRAIEX messages arrive, and any visible error.
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