Security tips

Be aware of phishing websites

Our official website URL is https://www.traiex.com/en/home

Please avoid using links from other websites to access the Traiex exchange.

Safeguarding Your Password

Keep it unique, complex, and avoid sharing it with anyone. Regularly update your password to enhance security.

Two-Factor Authentication (2FA)

We highly recommend enabling Two-Factor Authentication (2FA) for an extra layer of security. Download a reputable authentication app such as Google Authenticator from Google Play or the Apple Store. Follow the app's instructions to set up 2FA for your account.

Device Management

Regularly review and manage the devices that have access to your account. Remove any devices you no longer use or recognize to prevent unauthorized access.

Account Activity

Keep an eye on the "Last Login" information, including the date, time, and IP address. If any activity seems suspicious, take immediate action by changing your password and reviewing connected devices.

Anti-phishing Code

Protect yourself from phishing attempts by utilizing the anti-phishing code. This code, included in all official Traiex  emails, serves as a verification measure. Always verify the presence of this code before interacting with any Traiex  -related emails.

Note:

Do not take any phone calls from anyone who claims to be a Traiex  support agent. 

Traiex`s agents do not have access to your telephone number.